DRAFT — placeholder language for layout and review only. This document has not been reviewed by counsel and must be replaced with a version prepared for Aveno Healthcare, LLC under North Carolina and applicable federal law before launch.
This policy explains how Aveno Healthcare, LLC(“Aveno,” “we”) handles information collected through avenohealthcare.com. It does not describe how we handle health information in the course of providing care — that is covered by our Notice of Privacy Practices.
Information we collect
- Information you providethrough our forms — name, contact details, the county or city you’re in, the type of care you’re asking about, and anything you write in a message or notes field.
- Basic technical information your browser sends automatically, such as pages viewed and referring site, used to understand site usage in aggregate.
Our forms are designed to avoid collecting detailed health information. Please do not submit diagnoses, medications, or clinical records through this website.
How we use it
- To respond to your inquiry, referral, or application
- To coordinate and provide care you request
- To improve the website and understand which information is useful
- To meet legal and regulatory obligations
How we share it
We do not sell personal information. We share it only with service providers who help us operate (for example, hosting and email delivery) under contracts that limit their use of it, and when required by law.
Analytics and cookies
We use privacy-conscious analytics to understand site usage. Where analytics that set cookies are enabled, they load only in line with applicable consent requirements.
Your choices
You can ask us what information we hold about you, ask us to correct or delete it, and opt out of non-essential communications. Contact us at avenohealthcare@gmail.com.
Contact
Questions about this policy: avenohealthcare@gmail.com.